Client Care Specialist

Give Us A Call (307) 696-2525

Red Hills Veterinary Hospital is a busy 6 doctor AAHA accredited practice in Gillette, WY. We are seeking a full-time, client care specialist that can work 4 days a week and one weekend a month. Applicants must have the ability to effectively communicate and make our clients feel welcome. We are looking for a candidate who will thrive in and enjoy a busy fast paced environment. This team member needs to be self-motivated to exceed the practices goals and will be responsible for scheduling and keeping appointments. The ideal candidate should have excellent communication skills to relay veterinary clinical information to our clients and other hospital staff in a confident, clear manner.

Responsibilities include professionally managing a six line phone system, turning new clients into long-term members of Red Hills Veterinary Hospital, welcoming and efficiently assisting multiple clients, maintaining a spotless and comfortable lobby, assisting other team members whenever called upon, willing and able to take on new responsibilities when needed, reminding clients of their appointments, collecting payment and explaining financing options to clients, assisting with all communication: email, fax, website, mail, & RHVH App., taking very detailed messages and relaying them to the appropriate team member.
Red Hills Veterinary Hospital is looking for a long-term team member who wants to make this a career. This new team member must be a very hard worker, get along well with other team members, and be able to multitask. We have a variety of learning and development opportunities for candidates who wish to advance their career. If you are looking for a fun, challenging environment where teamwork is a priority, Red Hills Veterinary Hospital may be the place for you.

Full time includes Medical, Dental, Vision, and pet medical benefits.

Compensation depending on experience and performance.

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